Refuge

You can speak to a member of the National Domestic Violence Helpline team, run in partnership between Refuge and Women’s Aid, at any time, day or night 24/7. The Helpline adviser will offer confidential, non-judgmental information and expert support. The team will provide a listening ear if you want to talk about your experiences and support you to work through your options in the short and long term. Our aim is to work with you to keep you safe and give you information so you can make informed choices. We will never tell you what to do.

The Helpline can also help you to access refuge accommodation, or other specialist domestic violence services, if you need them. We can also direct you to other specialist services, depending on your individual needs.When we are busy you may find it necessary to leave a voicemail. We will always endeavour to return calls as quickly as possible. You can also leave a voicemail which tells us when a safe time to call you back would be and you can also contact the Helpline via email.