The Haven @ 30 Clarence Street

The Haven provides information and emotional support if you are in crisis or feel you are heading towards a crisis. You can come just for a chat, or to access one-to-one emotional support from trained mental health professionals. We also offer help in creating staying well and crisis plans, and support visitors to access other services and organisations that may be useful to them.

The Haven is available to anyone in York aged over 16 and is based at 30 Clarence Street, York, YO31 7EW. You don't need a referral or appointment. We are open: Monday to Friday 6pm-10pm and Saturday-Sunday 12pm -10pm (including bank holidays). Individuals using the service will also be supported by our 24/7 helpline, which offers access to emotional support and information even when The Haven is closed.

Please note: The Haven @ 30 Clarence Street is not suitable for people needing urgent medical attention (for example, after self-harm) – for urgent medical care please attend your nearest A&E or call 999.