We Mind & Kelly Matters

We Mind & Kelly Matters has a live chat service for anyone in Northamptonshire who needs support. Our live chat is managed by real people, not chatbots, so a support worker is online whenever you see the “Get Help Now” button on our website.

We are available everyday 6pm-9pm.

This is a free service for people who feel they need support and someone to hear them. Your messages to us are confidential unless we’re concerned about your imminent safety. If we believe (you) the caller to be unsafe or a safeguarding issue is raised the online clinical supervisor will complete a risk assessment and may share details with the emergency services to keep (you) the caller safe.

It is always our priority to take your wellbeing and confidentiality seriously. Where possible a support worker will try and work with you to create a safety plan.